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2.8 | 129 Reviews

23 cu. ft. Counter Depth 4-Door French Door Refrigerator in Stainless Steel

Samsung RF23M8070SR

Available in 3 Color(s)

Features

  • Our counter-depth design brings a seamless look to your kitchen, while the FlexZone™ Drawer adjusts from refrigerator to freezer temperatures.

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 70"
  • Depth: 29.25"
  • Energy Star Rated: Yes
  • Refrigerator Size: 22.6 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes
  • Sabbath Mode: Yes
  • WiFi Connected: Yes

See More

 
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Ice Max

Large capacity, stores up to 2.7 lbs. of ice.

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FlexZone drawer

A flexible storage drawer with four different temperature settings and an adjustable Smart Divider to stay organized.

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Auto Fill Pitcher

A built-in pitcher that automatically refills with filtered water and the option to infuse with a flavor of your choice.

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Built In Look

Counter-depth design offers a sleek, built-in look.

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Twin Cooling Plus

Independent fridge and freezer controls keep food fresher longer.

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Counter Depth

Sleek, built-in design.

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High-Efficiency LED Lighting

LED lighting designed to beautifully light up the interior of your fridge so you're able to quickly spot what you want.

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Fingerprint Resistant Finish

A special finish to reduce smudges and minimize cleaning.

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ENERGY STAR ® Certified

Eco-friendly and energy-efficient.*

Ice Max Large capacity, stores up to 2.7 lbs. of ice.

FlexZone drawer A flexible storage drawer with four different temperature settings and an adjustable Smart Divider to stay organized.

Auto Fill Pitcher A built-in pitcher that automatically refills with filtered water and the option to infuse with a flavor of your choice.

Built In Look Counter-depth design offers a sleek, built-in look.

Twin Cooling Plus Independent fridge and freezer controls keep food fresher longer.

Counter Depth Sleek, built-in design.

High-Efficiency LED Lighting LED lighting designed to beautifully light up the interior of your fridge so you're able to quickly spot what you want.

Fingerprint Resistant Finish A special finish to reduce smudges and minimize cleaning.

ENERGY STAR ® Certified Eco-friendly and energy-efficient.*

Features

  • Our counter-depth design brings a seamless look to your kitchen, while the FlexZone™ Drawer adjusts from refrigerator to freezer temperatures.
Key Features
Ice Maker Yes
FlexZone™ Yes
Wi-Fi Connectivity Wi-Fi Dongle Ready
ADA Compliant Yes
Standard Features
External Filtered Water and Ice Dispenser Yes
FlexZone Drawer Yes
High-Efficiency LED Lighting Yes
Surround Air Flow Yes
Power Freeze and Power Cool Options Yes
Humidity Controlled Crispers Yes
Tempered Glass Spill Proof Shelves 5
Gallon Bins Yes
2-Minute Door Alarm Yes
CoolTight Door Yes (Auto Close)
Dispenser Light Yes
Display Color Ice Blue
Child Lock Yes
Filter Indicator Yes
Handles Recessed Handle
Water Filter HAF-QIN/EXP, HAF-QINS/EXP (Included)
Wi-Fi Connectivity Yes
Twin Cooling Plus® Yes
Sabbath Mode Yes
Adjustable Shelves Yes
Modern Look Design Yes
Refrigerator Design
Type 4-Door French Door
Color Fingerprint Resistant Stainless Steel
Refrigerator Features
AutoFill Water Pitcher Yes
Humidity Control Crispers 2
Gallon Bins Yes
Total Bins 7
Foldable Shelves 1
Fixed Shelves 3
Interior Light Top & Side LED
Slide-In Shelf 1
Spill proof shelves Yes
Water and Ice Dispenser Yes
Automatic Ice Maker Yes
FlexZone Drawer
Total Capacity (cu. ft.) 3.1 cu. ft.
EZ-Open Handle™ Yes
Temperature Zones Meat/Fish (29°F) Cold Drinks (33°F) Deli/Snacks (37°F) Wine/Party Dishes (42°F)
FlexZone™
Total Capacity (cu. ft.) 3.1
Drawers 1
Temperature Zones 4
Freezer Features
Total Ice Capacity (lbs.) 2.7
Drawer Divider Yes
Interior Light Bottom of Mid Drawer, High Efficiency LED, 1ea
Bins 2
Power
ENERGY STAR® Certified Yes
Energy Consumption 633 kWh/Year
Volt/Amps 115V/60Hz/5.0A
Capacity
Total Capacity 22.6 cu. ft.
Refrigerator Capacity 12.9 cu. ft.
Freezer Capacity 6.6 cu. ft.
Dimensions
Product Dimensions with Hinges, Handles and Door 35 3/4" W x 70" H x 29 1/4" D
Product Dimensions without Hinges and Door 35 3/4" W x 68 7/8" H x 24" D
Product Dimensions with Door without Handles 35 3/4" W x 70" H x 29 1/4" D
Shipping Dimensions 38 1/4" W x 75 3/4" H x 31 1/4" D
Net Depth with Door Handle 29 1/4"
Net Height with Hinge 70"
Net Height without Hinge 68 7/8"
Net Depth w/o Door Handle 29 1/4"
Depth without Door (in) 24"
Weight
Product Weight 342 lbs
Shipping Weight 366 lbs
Warranty
1 Year 1-Year Parts and Labor on Refrigerator
5 Years 5-year Parts and Labor on sealed Refrigeration system only* *Compressor, evaporator, condenser, drier, connecting tubing
10 Years 10-year Part and 5- year Labor on Digital Inverter Compressor

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 70"
  • Depth: 29.25"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 22.6 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes

  • Extras

  • Sabbath Mode: Yes
  • WiFi Connected: Yes

Samsung Summer Best For Less Kitchen and Laundry Package Rebate

Offer Expires: 7/23/2020 to 8/9/2020 Must be postmarked by: 9/9/2020

Receive up to a $500 rebate with purchase of 2 or more qualifying Samsung Appliances. Rebate form must be postmarked by 9/9/2020.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

2.8 out of 5

36% of reviewers recommend this product.

1 Stars

Disappointing and Defective

FoolishChoice 8/5/2020

The ice maker began malfunctioning in under 6 months. Repair efforts have not been successful, still does not work. It has been over a year now. The design is very pretty though.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Great counter depth refrigerator

JimF 8/3/2020

I bought the Samsung refrigerator and like the features of it. The pitcher of water in the door is my favorite and the third drawer for drinks is handy. This is my third Samsung refrigerator I have purchased for various homes in the past 10 years
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Great features

ChewY 8/3/2020

Purchased two months and we like the the referenced features, water dispenser with ice cubes or crushed from the outside of the door. The inside self refill water pitcher.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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5 Stars

Love the pitcher

ipap384663 8/3/2020

great fridge love the pitcher that fills itself clean flush exterior look
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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Value

 
5 Stars

All we could ask for in a refrigerator!

ljcjr 8/3/2020

Purchased over a year ago and to this date for the most part, couldn't be more pleased.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Clean looking & Well designed

sjmsam 8/3/2020

I bought my Samsung refrigerator about a year ago and its performed exactly as expected. We really enjoy the layout and over all look of the piece. Very happy with our purchase.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Just what we expected and more

Slip 8/3/2020

Had fridge about 3 years. Has been working great. Love the auto-fill water pitcher. (It does tend to drip when pouring, may need to replace gasget. )
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Good Features.

Vick 8/3/2020

I loved the fridge. Especially the auto refill feature on the water jug. This ensures that we get plenty of water throughout the day. Also , I use the flex zone for multiple purposes such as storing of fruits or desserts or defrosting of meat. One thing to note before buying is, as this is a counter depth fridge this will have less storage space than a regular fridge. Before we bought the fridge we understood this. Also one more thing to note is that the filter will need to be replaced every 6 months.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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2 Stars

Beautiful Fridge

D7M4N 8/3/2020

I already had the fridge replaced the first 30 days due to the water picture filling with water when it was full. The replacement has already had the ice dispenser freeze up.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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1 Stars

Ice Maker failed with 2 years.

TRESA RIVERS 8/3/2020

like many others, the ice maker on my expensive fridge has failed in just two years. it started with the occasional ice jam in the area where the ice cubes are "made" and then dropped into the holding bin. then frost and ice started coating the inside of the ice maker unit. now we have ice jams at least once per week. this isn't under warranty, so i'm stuck with hundreds of dollars in repairs for a unit only tw years old. i'll never buy samsung appliances again.
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

Great features

Cabogirl 8/3/2020

I love the flex zone drawer which features a temperature control with various modes (wine, deli, beverage and meat). The auto fill pitcher is very convenient.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great appearance & love the drawer and pitcher

Robert 8/3/2020

We reviewed many counter-depth refrigerators online and in stores. This was hands-down the most attractive one for our modern kitchen. Almost all of the top French-door refrigerators with bottom drawer freezers seem to have some issues with ice maker dispensers, as they're not technically in the freezer section, but in the refrigerator section (with insulation). We haven't had any issues with ours in the past month or two since we got it. The middle drawer we use for cheeses and deli meats. And we love the built-in internal water pitcher with infuser so we have fresh lemon, lime or cucumber water every day. It is automatically topped off when you put it back in. This is a great modernist fridge at a fraction of the cost of other brands with this aesthetic. I'm to receive a small gift card for this solicited review but I promise you my ratings and statements are accurate without any compromise. I would have said the same things for free.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great fridge

pdmyr 8/3/2020

The fridge is very nice, spacious and quiet. I've had it for a month but I would definitely reconnect it!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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2 Stars

Freezer sucks

Smithmp 8/3/2020

Have had nothing but problems with the freezer. Have leveled and had it professionally installed and had to have the leveling feet replaced and the door seal and it still doesn't seal that great.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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1 Stars

Samsung 4 door counter depth refrigerator

Gimpy108 8/3/2020

I hate when I have to give bad reviews but I feel compelled to do so. I have 2 Samsung refrigerators and they both have the same ice maker issue. The ice will fill up and get stuck inside. Therefore no ice will come out. When this happens you cannot even remove the ice maker because the ice jams it up. I've had to get it serviced on both my machines. This seems to be a recurrent problem with this refrigerator. I am waiting for a technician to come once again to repair it. Unless they find a way to correct this issue, I would not recommend buying any Samsung refrigerator at this time.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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4 Stars

Great after ice maker fix

Reido21 8/3/2020

Fridge initially had issues with the ice maker freezing up but Samsung sent a repair guy who fixed it and everything has been good since. Great features and it is really nice looking. I do not like the freezer being a drawer, but that is not unique to Samsung.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Disappointed

jimmyt 8/3/2020

Feel that salesperson mislead us about not needing fingerprint protection, ice maker problems, and overall capacity.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

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2 Stars

great design, ice-maker is total failure

NoIce 8/3/2020

We bought the Samsung refrigerator because we need an appliance without the typical handle (they would stick out into the walkway). The design of the Samsung refrigerator was a perfect fit. Unfortunately, the ice maker is a total failure. It completely freezes up and stops working. It was so bad that we had to dump the appliance. Thankfully, Samsung gave us a full refund.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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5 Stars

Awsome Fridge!!!!!

Wanda 8/3/2020

I love my Samsung fridge. Great price!!! Im very happy with it.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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5 Stars

Perfect!

brady 8/3/2020

This refrigerator is everything we expected and more! Love the modern look!
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Stylish design

Shopper 8/1/2020

nice to look at but i definitely disagree that this fridge is fingerprint resistant, which is what i wanted so badly! being kinda ocd-ish, i spend several times a day wiping off fingerprints and it's only 2 of us in the home! in addition, the inside space is nice for 2, but would be a very tight fit for a family, if given the opportunity, i'd love to swap my stainless steel model for a black stainless steel !!
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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1 Stars

If you want ice: DO NOT BUY!

PJAL 7/30/2020

the ice maker melts and refreezes making it impossible to remove. ice builds up and freezes on the auger feeder. also, the top drawer in the freezer does not stay on the track. don't buy and make an expensive mistake!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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2 Stars

Let Down

Bender 7/30/2020

i'm a pro samsung product person to start and i must have about 15 sam. products. we purchased this over 2 years ago for our new house. design and appearance is amazing. first the water pitcher that came with this broke and cost an arm and a leg to replace, so we have not been using that, due to cost. second, we have been going thru water filter replacements at a record pace. i must put one in every 2 to 3 months. i've tried several brands and nothing seems to increase the longevity. we are on city water, so this should not be an issue.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Dispenser drips

Nve711 7/29/2020

just had installed 2 hours ago and the dispenser drips water. refrigerator is level. 2 gallons of water run through. this stinks. not the quality of a ge profile.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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5 Stars

the flex drawer is great

adizzle 7/29/2020

I have had the fridge for 2 months now with no problems. the flex drawer is great for extra room in the fridge. I also like the no handles on the outside to give it a cleaner look
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

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Value

 
5 Stars

love the beverage drawer

strange 1 7/28/2020

i love the beverage drawer it gives me more room in the fridge. the ice cubes are the right size to fit in my drink bottle .
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

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1 Stars

Nice design but ice maker is faulty

Texas Chris 7/27/2020

i have had this fridge for 2 and a half years and the ice maker has been nothing but trouble. i have had it repaired twice and it still freezes up and takes 30 minutes to pound all the ice off. i have been a loyal samsung customer for years but this was a bad design. i have seen hundreds of others with the same issue.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

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Value

 
2 Stars

Love all the features

nabarb 7/27/2020

i have had this refrigerator for 6 months. Love the recessed handles and all other functions. Bought it to fit a specific space, thus the recessed handles fit the requirement. I would not recommend this product due to the "stainless steel" finish. Every finger print shows. The unit always looks as if it needs cleaning. I live alone, the fingerprints are just mine. I would not recommend this product to a family, particularly if cleanliness is important, therefore, my 2 star rating.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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1 Stars

Good looks, Constant Ice Maker Issues

ANDREW DOMINIJANNI 7/25/2020

fridge looks good, the middle flex drawer is useful. shelves are all fine and space is good. the freezer tray doesn't seem to roll and operate consistently, no matter how many times i try to make sure it's on the correct tracks. but the biggest issue, and the one that makes me wish i had purchased a different fridge, is that the ice maker constantly clogs itself, an/or freezes shut, requiring lots of force to wedge it open and chip away at the block. right now, i can't even get it open. very poor.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

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1 Stars

Cannot recommend the refrigerator

TJ CLARK 7/25/2020

i've had this fridge for 18 months, and for the past 6 months the ice maker clogs with ice multiple times a day. i have to free up the ice and start over. the ice maker appears to need defrosting, but there's no manual defrost option. it's just a pain to use and deal with.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

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1 Stars

ICE MAKER FREEZES UP

Monte 7/23/2020

shortly after purchasing this product, the ice began to get stuck coming out of the top portion of the ice maker. we had it serviced twice by a samsung certified repairmen who indicated that condensation gets into the ice maker because of a manufacturing defect. this is the worst refrigerator we have owned and are continually having to thaw and break loose the stuck frozen ice.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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4 Stars

nice clean appearance

Car1 7/22/2020

Love the refrigerator except for shelf adjustments. I always have tall containers and this refrigerator only has a small area in the front to store tall containers.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

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Value

 
1 Stars

Scratches/dents easily and constant water leaks

KATHRYN 7/22/2020

we've had this fridge for a year and have had more scratches and dents than any other stainless steel appliances, including two refrigerators. we also have water leaking into the flex drawer and the freezer and cannot figure out where its coming from. water was leaking even when the water line wasn't hooked up during our four month renovation.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Nice looking fridge, bad ice maker

Myself 7/21/2020

i chose this fridge with my new house due to its sleek look with no handles. the extra drawer is very useful as we store all our cans in there rather than taking up space in the fridge. the ice maker...this thing is a problem. the design causes it to ice over due to warm air getting inside, melting the ice, which drips down then freezes again. i had to pay $280 to get this fixed today. hopefully it holds up, though based off other reviews, i am not hopeful. so, if you aren't getting the ice maker hooked up or aren't going to use it, then this is a very nice fridge to get. otherwise, i'd steer clear and go with another fridge.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

ICE MAKER IS TERRIBLE

MIKE DEMO 7/16/2020

do not buy this fridge under any circumstances. i have to defrost the icemaker every week. samsung should offer a full refund for these. i've tried everything, and samsung will do nothing to assist. see below link for class action https://www.youtube.com/watch?v=jrlohzis2nm
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
1 Stars

Trouble after only 2 years

DONALD CHITTY 7/15/2020

We bought this refrigerator 2 years ago. Immediately after the warranty expired the ice maker stopped working. One year later the controls stopped working. All of the settings are contained on the flex drawer. This is poor design. I'm not sure why they put the controls on a movable part of the refrigerator. The cable seems to have been binding over time and now has a bad connection. It started faulting with a PC 25 error. Then it would beep. Then the unit completely lost power and all cooling stopped. We managed to remove the drawer insert and carefully close the drawer while holding the cable in place. This allowed the unit to power back up, but the flex drawer is unusable and the control settings are unavailable. We are now being told the drawer is discontinued and cannot be replaced. The unit is only 2 years old.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
1 Stars

Better refrigerators out there.

PUNKER OWEN 7/14/2020

I bought this 2 months ago and have been dealing with a manufacturing defect since day one. They are not honoring their warranty, buyer beware!!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Ice maker big disappointment !!

Celeste 7/14/2020

When I purchased this refrigerator I was very excited. I do like the features of the pull out drawer and the clean look of the front doors. The problem is the ice maker has stopped working it constantly freezes up and leaks water from the drip tray to the floor. If you need a working ice maker this is not the model for you! I am so disappointed and sad that I am stuck with a Frig. without a working ice maker. I have always had great products from Samsung but this one not so great!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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1 Stars

Unreliable

RJ OJEDA 7/9/2020

i purchased this unit in april 2018. in july 2019, the condenser went out. service was great, but when you have to wait a few days with a non-working stocked fridge, it's very inconvenient. luckily i have a second fridge or else i would've lost all my food, and living with children doesn't make things any easier. then exactly 1 year later (july 2020), fridge is not cooling as it should...again! after the first issue, i purchased two fridge/freezer thermometers so i could monitor, and both were way above safe temperatures. water leaking from ice dispenser, food thawing in freezer, main area at 50°. i am now going to receive a brand new replacement unit...yet i still am nervous i am going to deal with issues, especially since the majority of the other reviews on this product are poor.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

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1 Stars

Easily the WORST fridge

Ath13 7/6/2020

within a few months, the freezer was freezing over and i'd have to chip away at it to get anything out. now, it's just a block of ice, so after spending thousands on this new appliance, we are back to hauling bags of ice into the house. in addition, we now have three dents in the stainless steel. we have owned at least three other stainless steel fridges and have never had dents like this. i think it's just terrible quality stainless steel.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
5 Stars

Icemaker is a Joke!

BGran 7/1/2020

right after the warranty expired (of course), our icemaker quit dispensing ice. service department couldn't respond for several days, so we removed the ice bin to discover ice cubes jammed on the side of the ice tray and ice crusted under the tray. we put a cup of hot water in place of the bin about 3-5 times to unfreeze it, which worked. it continues to freeze up, and we have to do this process at least twice a month! the user manual's only advice is to press a "test" button on the side of the icemaker--not what to do if it fails the "test" or what to try to resolve the problem. the temperature seems to be too cold in the icemaker area, but there's no way to lower it. we now have ice trays in our freezer to be assured we'll always have ice. very frustrating!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Poor Design on Ice Maker

GEORGE ZINK 6/27/2020

like everyone else my only complaint so far is the ice maker. as stated it freezes up almost monthly now. if they only made the ice drop wall a 1/2 to 3/4 inch wider there would not be any issues. the design so tight the ice half moons jam up against the side and it starts to freeze up. i gotten so good at clearing it really is just an annoyance now. i use my 20 inch ratchet to break out the ice and then an old hair dryer to finish the defrosting. dry everything with a paper towel push the tiny blue reset button and good to go. it is funny the problem started for us exactly 2 an 1/2 months after the warranty expired.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

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2 Stars

Ice maker froze shut

Noicenow 6/27/2020

we bought this refridgerator in august 2015 based on the good reviews we saw. everything was great less extra effort cleaning the ice maker. for 9 months now it has been frozen shut were we cant open it. i have read this is a design flaw samsung will not take ownership for. the fix is not plausable as we do not have a back up fridge/freezer. no, do not make the mistake we made. do not purchase. you will regret it!
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

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2 Stars

Reliability

BRITTANY HORVATH 6/25/2020

this refrigerator ice maker stopped working exactly 1.5 years after purchase and is expensive to repair. the refillable water pitcher only intermittently works. additionally, the freezer drawer constantly gets off track. this product that is used several times a day is not worth the hassle! i wish i went for a more standard fridge without the bells and whistles and saved myself from the aggravation.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
2 Stars

Don't purchase if you want a working ice maker

cest 6/22/2020

i was very excited when i purchased this fridge. it was the largest cu.ft. counter depth french door fridge that would fit in my space and liked it flex drawer. shortly after receiving it the ice maker starting freezing up and leaking on the floor. this has been on going and a huge problem for us . it is necessary to have a working ice maker in a quality fridge. living in a desert climate we would like to be able to have ice available when it is needed. very disappointed we expected more from samsung!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Bad Ice Maker

Zack 6/21/2020

as previously mentioned by many reviews, the ice maker on this model is junk. it freezes up every couple of days and has become increasingly difficult to remove the ice bin. the refrigerator portion works fine, but the ice maker makes this product not worth it.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Not great

Anne 6/16/2020

have had this for 2 and a half years. the ice maker is horrible. it jams all the time and i have to "defrost" it with my hair dryer to get it working again. if you put too much in the refrigerator, you risk turning the entire contents into frozen goo. even when i keep everything away from the back vents. makes it very hard to use and a constant worry that i will ruin my produce.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Buyer Beware - Only makes 50 small ice cubes a day

Todd 6/15/2020

if you expect to be able to fill your families glass with ice cubes on a hot day you will be totally disappointed. the "ice max" ice maker drops 6 small cubes up to 9 times a day. i need go buy ice trays. my 20 year old refrigerator made more ice. the storage in both the refrigerator and freezer is good. the ice maker is a deal breaker. i am sorry i bought this refrigerator and as such could not give it a good review.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
3 Stars

Ice maker stopped working

bdale 6/14/2020

got fridge in august of 2017. ice maker worked fine for a year then began to have issues. now ice maker is fully frosted over and it continues to happen after cleaning it out. seems many other customers have this issue, too, which means it's most likely a design flaw. i do like the look of the fridge and it is spacious. the retracting shelf is nice, too, when you have tall items to store. the middle drawer is awesome, too, as we put all our drinks in there which saves space for other items in the top section.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Auto-fill issues

DOMENICK 6/9/2020

i want to love this fridge. i previously had a full depth, so i expected some space loss, but i feel like it is reasonably spacious for a counter depth. the deli drawer has been a nice feature, and having the auto fill pitcher always ready to refill our water bottles is nice. the issue is that after less than two months, the pitcher stopped filling. i filed a warranty request, and they sent out a local repair company. it took 4 trips and over 2 months to get it working. meanwhile, the water dispenser started acting up. they ended up replacing a door. now the doors dont line up when shut and i sometimes feel air coming from them. my pitcher also leaks while pouring. id file another warranty claim, but i dont have any confidence in the techs, so until it stops, i dont want to risk it.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value